Question 1

How much does Beu cost?

Accepted Answer

We have two plans. Business is £59/month for teams, with unlimited employed staff included. Need to add self-employed professionals? Just £5/month each to cover their payment routing. Solo is £25/month for independents and freelancers. Both plans include unlimited bookings, online booking pages, client apps, automated reminders, marketing tools, AI insights, and payment processing at just 1.25% + 20p per transaction. No commission on any booking, ever. Pay annually and save up to £109.

Question 2

How is Beu different from Fresha, Treatwell, and other marketplaces?

Accepted Answer

Marketplaces take 20-35% commission on every booking they send you, and often charge for clients who found you through Google, not their platform. The more you grow, the more you lose. Beu charges a flat monthly fee with 0% commission. Your clients are your clients. We never compete with you for them, we never redirect them to a competitor, and your price stays the same whether you do 100 or 1,000 bookings a month.

Question 3

Can I use Beu with a mix of employed and self-employed staff?

Accepted Answer

This is what makes Beu unique. Set different commission structures for each team member. Payments from employed staff go straight to your business bank account with commissions tracked automatically. Self-employed professionals get their own payment routing to their own bank account. Everyone shares one card reader, but funds go to the right place instantly. No spreadsheets, no manual calculations, no end-of-week arguments about who is owed what.

Question 4

What's included in my subscription?

Accepted Answer

Everything you need to run your business: online booking, client apps for iOS and Android, automated reminders, deposit collection, no-show protection, commission splitting, a drag-and-drop email and SMS marketing builder, six AI assistants that work 24/7, revenue analytics, staff performance reporting, reception mode, stock management, consultation forms, and product sales. No add-ons, no hidden fees.

Question 5

What payment methods do you support?

Accepted Answer

Beu Terminal (shared card reader), QR code payments, Klarna, ClearPay, card on file, deposits, vouchers, and no-show fees. All at 1.25% + 20p per transaction, lower than Stripe, Square, or any marketplace. Commission splits work automatically on every method, including cash, where we track what's owed and let you settle in one click.

Question 6

How do tips work?

Accepted Answer

Tips are automatically routed to the self-employed professional who performed the service. No manual splitting, no chasing up. The right person gets paid instantly.

Question 7

Do team members get their own booking pages?

Accepted Answer

Yes. Every team member gets their own professional profile with a portfolio, reviews, and direct booking link. They build their personal brand while staying part of your business. Your brand stays front and centre, with individual team profiles nested inside. It's the only platform that gives beautiful profiles to both the business and the individual.

Question 8

Do you offer a free trial?

Accepted Answer

Yes, every plan starts with a 30-day free trial. You get full access to every feature so you can see exactly how Beu works for your business before you pay a penny.

Question 9

Is there a contract or lock-in period?

Accepted Answer

No lock-in. You can pay monthly and cancel anytime with no penalties, or save with an annual plan. Either way, there are no contracts or cancellation fees. We believe in earning your business, not trapping you.

Question 10

How is support handled?

Accepted Answer

We handle support through WhatsApp so you get fast, personal help from real people. No ticket queues, no chatbots, no waiting on hold. Message us and we reply directly.

Question 11

How long does setup take?

Accepted Answer

Most businesses are online in under 10 minutes. Sign up, import your existing client list or start fresh, set commission rates, publish team profiles, and connect your card reader. We also offer free onboarding support if you want help migrating from another platform.

Run your salon or barbershop smarter

The booking platform built for mixed teams

Only process payments that are actually yours

A booking experience clients actually love

Professional Beauty

Services

Marketing campaigns that write themselves

Your AI team that never clocks out

Your clients. Zero commission.

Run your business, not a spreadsheet

Online in under 10 minutes

Create your account

Add your team

Start taking bookings

Built for your industry

Manage your salon without the spreadsheet chaos

Whether you're going solo or running a team

Questions & answers